WHERE WE ARE LOCATED
Our office is located in South Burlington at 52 Timber Lane, just off Kennedy Drive near the intersection of Route 116. Use the form below to get directions on Google Maps.
Our office is located in South Burlington at 52 Timber Lane, just off Kennedy Drive near the intersection of Route 116. Use the form below to get directions on Google Maps.
PHONE NUMBER: 802-658-2320
FAX NUMBER: 802-863-6933
EMAIL: info@pedimedvt.com
Access the patient portal:
health.eclinicalworks.com/pediatricmedicine
BILLING: For questions related to patient accounts and billing services, call 1-800-530-1140. Calls will be returned within 2 business days and will be identified as AZMA or AZ Billing.
OUR HOURS
(Click here to schedule an appointment)
A physician is on-call 24 hours a day, 7 days a week, including holidays. We are open Monday through Friday from 8:15 AM to 5:00 PM. We are open Weekends and most holidays* from 9:00 AM. Closing is variable depending on the season but usually around midday. [On these days the office is not staffed for routine visits, chronic care, prescription refills, referrals, record transfers, etc.]
*Holidays observed by the office are:
New Year’s Day
Memorial Day
July 4th
Labor Day
Day after Thanksgiving
Christmas Eve
New Year’s Eve
The office is closed on Christmas Day and Thanksgiving Day.
PHONE SYSTEM - REGULAR HOURS
Our main office number is 802-658-2320. During regular business hours you will have the following options to select depending on the nature of your call:
Press #2 – to speak with a nurse. schedule an urgent care visit or request a referral
Press #3 – to schedule a routine well child or follow up appointment or to discuss an out of state referral
Press #4 – prescription refill line
Press #5 – to request a copy of your child’s immunizations
Press #7 – to leave a message regarding medical record transfer
PHONE SYSTEM - AFTER HOURS
Our main office number is 802-658-2320. After the office closes this number will allow you the option of connecting with our answering service; a representative will then page the physician on call who will call you back. The answering service will ask for the following contact information: a reliable call-back number, the child’s name and date of birth, your chief concern and the name of your primary pediatrician. If you choose to leave a voice mail message, follow the prompts in the system and you will receive a call back when the office reopens.
PHONE NURSES
Pediatric Medicine has triage nurses answering the phone during office hours. They are available Monday through Friday from 8:15 AM until 5:00 PM to help you with your child’s acute illness or answer questions on routine childcare. The nurse is available from 9:00 AM until midday on weekends and holidays. They are all experienced and follow nationally accepted guidelines of care, which are routinely reviewed by the physicians.
If you have a question they cannot answer, a message will be left for your primary pediatrician, and you will be called back by the nurse or the doctor. The on-call pediatrician will take any urgent messages for doctors who may be out of the office.
If you have a general question about your child’s care or require a prescription refill, we encourage you to call after 10:00 AM so priority may be given to children needing urgent care that day.